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Shop Purchases - Report non-delivery or error issues here please

Last post Sat, Nov 22 2008 1:58 PM by wilkymk4. 204 replies.
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  • Fri, Apr 18 2008 1:41 PM Re: Shop Purchases - Report non-delivery or error issues here please

    pc.iow
    Golf IV GTTDI 1.9 ASZ 130PS
    • Joined on Sun, Oct 3 2004
    • Location: England
    • Posts 2,499
    • Top 75 Contributor

    Tabs:

    Hi,

    I can confirm your order was posted April 1st.

    Tabs 

     ... What,before mid-day ?

                              Ok sorry,i could'nt resist.Music

    http://img.photobucket.com/albums/v239/levicaymen/avitarpic.jpg
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  • Sat, Apr 19 2008 12:17 PM Re: Shop Purchases - Report non-delivery or error issues here please

    rayedwards
    Golf V GT TDI 2.0 170PS
    • Joined on Mon, Jun 20 2005
    • Location: Hampshire
    • Posts 32
    • Not Ranked

    Hi

    I ordered some UK mkv stickers back in Jan and iv still not got them.

    Pay Pal confirms that they have been payed for, any ideas what happened to them

    They where the internal red mk5 and external blue mk 5

    Cheers Ray

  • Sun, Apr 20 2008 12:05 PM Re: Shop Purchases - Report non-delivery or error issues here please

    chesterian
    • Joined on Thu, May 4 2006
    • Location: chester
    • Posts 175
    • Not Ranked

    Hi i ordered 2 stickers a few weeks ago.ive recived the packing slip saying 2 stickers but theres only 1.could you please send the other asp please as i want to get them on and fly the flag.  cheers   ian

     

    transaction id 9km6370463876980w

    vw bora TDI 150 bhp 6 speed,recardo heated cream leather,black halo headlights,colour coded wheels,debadged front end and boot lid ,pink brake calipers, us rear lights ,chipped uk st3
  • Mon, Apr 21 2008 4:36 AM Re: Shop Purchases - Report non-delivery or error issues here please

    richtung
    Golf IV V6 4motion 2.8 24v BDE 204PS
    • Joined on Sat, Dec 29 2007
    • Location: Manchester
    • Posts 149
    • Not Ranked

     Hi,

    I ordered a red and white internal sticker on 3rd April. Transaction ID: 38E2136179150405V.

    I still havent received it, please can you confirm this was sent out?

    Thanks

     Rich




      

  • Mon, Apr 21 2008 4:56 AM Re: Shop Purchases - Report non-delivery or error issues here please

    Tabs SystemAdministrator
    Bora Sport 1.9 ARL 150PS
    • Joined on Tue, Jan 8 2002
    • Location: Liverpool
    • Posts 21,066
    • Top 10 Contributor

    rayedwards:

    Hi

    I ordered some UK mkv stickers back in Jan and iv still not got them.

    Pay Pal confirms that they have been payed for, any ideas what happened to them

    They where the internal red mk5 and external blue mk 5

    Cheers Ray

     

    Hi Ray,

    I've checked our records and your order was sent out. I can only presume it was lost in the post.

    As it was so long ago there's not a lot we can do. You'll have to re-order the stickers as we don't issue replacements or refunds after such a long period of time. 

  • Mon, Apr 21 2008 5:05 AM Re: Shop Purchases - Report non-delivery or error issues here please

    Tabs SystemAdministrator
    Bora Sport 1.9 ARL 150PS
    • Joined on Tue, Jan 8 2002
    • Location: Liverpool
    • Posts 21,066
    • Top 10 Contributor

    chesterian:

    Hi i ordered 2 stickers a few weeks ago.ive recived the packing slip saying 2 stickers but theres only 1.could you please send the other asp please as i want to get them on and fly the flag.  cheers   ian

     

    transaction id 9km6370463876980w

     

    Apologies Ian, I'll get the other sticker out to you tomorrow. 

  • Mon, Apr 21 2008 5:07 AM Re: Shop Purchases - Report non-delivery or error issues here please

    Tabs SystemAdministrator
    Bora Sport 1.9 ARL 150PS
    • Joined on Tue, Jan 8 2002
    • Location: Liverpool
    • Posts 21,066
    • Top 10 Contributor

    richtung:

     Hi,

    I ordered a red and white internal sticker on 3rd April. Transaction ID: 38E2136179150405V.

    I still havent received it, please can you confirm this was sent out?

    Thanks

     Rich

    Hi Rich,

    Yes your order was dispatched. Not sure why its not turned up.

  • Mon, Apr 21 2008 6:43 AM Re: Shop Purchases - Report non-delivery or error issues here please

    Richard Steeples
    Golf IV GTI 1.8T 20v AUM 150PS
    • Joined on Tue, Jun 19 2007
    • Location: Southsea
    • Posts 25
    • Not Ranked

     Hi my order placed on 31/3/08 still hasn't arrived any idea of delivery date?

     

    Transaction ID 3J503987HB758693

     

    Regards,

     

    Rich
    Golf Mk4 Turbo, Black, Sleeper, AmD Chip, N75J, Re-Directed N275, K&N Panel filter for stealth running, Jabber Sport Cold air induction when feeling naughty lol, Uprated and lightened pullys, lightened flywheel with matched LSD uprated 500lb/ft sports clutch. Forge Split DV, Full 3inch Milltek Exhaust, fully adjustable Koni suspension,18' lightweight OZ Superleggera GTM Race Silver alloys with Dunlop runflat rim protection tyres, OMP front strut brace, OMP drilled and grooved front discs. Tarox grooved and drilled rear discs. Full sat nav, DVD,TV, HD with bluetooth and ipod cradle. Freeview, DVD. 12inch MacAudio absolute chrome sub,Forge TIP, new Forge FMIC,Forge Coldside Relocating DV Kit, Blue Forge Hosing through out. Forge Cold air Induction kit. German Number plates, Panasonic Bootchanger, matching Turbo Guage. K04 Hybrid, 4Bar FPR, lightened cams, adjustable boost, 285bhp 320lbs Torque 20psi boost at WOT
  • Mon, Apr 21 2008 9:55 AM Re: Shop Purchases - Report non-delivery or error issues here please

    Waz88
    Golf IV 1.6 8v APF 100PS
    • Joined on Sun, Feb 10 2008
    • Location: Liverpool
    • Posts 54
    • Not Ranked

    Thanks Tabs, Just re-ordered to my Manchester Uni Address, Looking forward to receiving it.

  • Mon, Apr 28 2008 8:38 AM Re: Shop Purchases - Report non-delivery or error issues here please

    richtung
    Golf IV V6 4motion 2.8 24v BDE 204PS
    • Joined on Sat, Dec 29 2007
    • Location: Manchester
    • Posts 149
    • Not Ranked

    Hi guys,

     I placed an order on the 21st, it was with recorded delivery. could you tell me if its been dispatched yet?

    Transaction ID :99S00872ES240442R

     

    Thanks

    Richard 

  • Mon, Apr 28 2008 8:48 AM Re: Shop Purchases - Report non-delivery or error issues here please

    Tabs SystemAdministrator
    Bora Sport 1.9 ARL 150PS
    • Joined on Tue, Jan 8 2002
    • Location: Liverpool
    • Posts 21,066
    • Top 10 Contributor

     Should be despatched tomorrow Richard, haven't had a chance to pop up the post office yet Embarrassed

  • Mon, Apr 28 2008 9:48 AM Re: Shop Purchases - Report non-delivery or error issues here please

    Richard Steeples
    Golf IV GTI 1.8T 20v AUM 150PS
    • Joined on Tue, Jun 19 2007
    • Location: Southsea
    • Posts 25
    • Not Ranked

    And me???????????????

     

    Rich

    Golf Mk4 Turbo, Black, Sleeper, AmD Chip, N75J, Re-Directed N275, K&N Panel filter for stealth running, Jabber Sport Cold air induction when feeling naughty lol, Uprated and lightened pullys, lightened flywheel with matched LSD uprated 500lb/ft sports clutch. Forge Split DV, Full 3inch Milltek Exhaust, fully adjustable Koni suspension,18' lightweight OZ Superleggera GTM Race Silver alloys with Dunlop runflat rim protection tyres, OMP front strut brace, OMP drilled and grooved front discs. Tarox grooved and drilled rear discs. Full sat nav, DVD,TV, HD with bluetooth and ipod cradle. Freeview, DVD. 12inch MacAudio absolute chrome sub,Forge TIP, new Forge FMIC,Forge Coldside Relocating DV Kit, Blue Forge Hosing through out. Forge Cold air Induction kit. German Number plates, Panasonic Bootchanger, matching Turbo Guage. K04 Hybrid, 4Bar FPR, lightened cams, adjustable boost, 285bhp 320lbs Torque 20psi boost at WOT
  • Tue, May 6 2008 3:10 AM Re: Shop Purchases - Report non-delivery or error issues here please

    afro gti
    Golf IV GTTDI 1.9 ASZ 130PS
    • Joined on Sat, Oct 6 2007
    • Location: East London
    • Posts 1,746
    • Top 150 Contributor

     Hi I ordered a mkiv's rear sticker on 17 Apr. 2008 and its not come yet, any update on this? 

    Cheers Yes

  • Thu, May 8 2008 4:59 AM Re: Shop Purchases - Report non-delivery or error issues here please

    Tabs SystemAdministrator
    Bora Sport 1.9 ARL 150PS
    • Joined on Tue, Jan 8 2002
    • Location: Liverpool
    • Posts 21,066
    • Top 10 Contributor

    All outstanding orders should have been received by now.

  • Fri, May 9 2008 1:20 AM Re: Shop Purchases - Report non-delivery or error issues here please

    Richard Steeples
    Golf IV GTI 1.8T 20v AUM 150PS
    • Joined on Tue, Jun 19 2007
    • Location: Southsea
    • Posts 25
    • Not Ranked

    Hiya, Still no sticker :(

    Golf Mk4 Turbo, Black, Sleeper, AmD Chip, N75J, Re-Directed N275, K&N Panel filter for stealth running, Jabber Sport Cold air induction when feeling naughty lol, Uprated and lightened pullys, lightened flywheel with matched LSD uprated 500lb/ft sports clutch. Forge Split DV, Full 3inch Milltek Exhaust, fully adjustable Koni suspension,18' lightweight OZ Superleggera GTM Race Silver alloys with Dunlop runflat rim protection tyres, OMP front strut brace, OMP drilled and grooved front discs. Tarox grooved and drilled rear discs. Full sat nav, DVD,TV, HD with bluetooth and ipod cradle. Freeview, DVD. 12inch MacAudio absolute chrome sub,Forge TIP, new Forge FMIC,Forge Coldside Relocating DV Kit, Blue Forge Hosing through out. Forge Cold air Induction kit. German Number plates, Panasonic Bootchanger, matching Turbo Guage. K04 Hybrid, 4Bar FPR, lightened cams, adjustable boost, 285bhp 320lbs Torque 20psi boost at WOT
  • Mon, May 12 2008 4:45 PM Re: Shop Purchases - Report non-delivery or error issues here please

    afro gti
    Golf IV GTTDI 1.9 ASZ 130PS
    • Joined on Sat, Oct 6 2007
    • Location: East London
    • Posts 1,746
    • Top 150 Contributor

    Richard Steeples:

    Hiya, Still no sticker :(

     

    None for me yet either!Confused

  • Tue, May 13 2008 8:13 AM Re: Shop Purchases - Report non-delivery or error issues here please

    Tabs SystemAdministrator
    Bora Sport 1.9 ARL 150PS
    • Joined on Tue, Jan 8 2002
    • Location: Liverpool
    • Posts 21,066
    • Top 10 Contributor

    Both your orders were definitely sent out. I can only assume they've been lost in the post. It's becoming quite a concern for me that a number of our orders aren't being received. I've tried various things like sending from different post offices and making sure the addresses are clearly labeled.

    I can only ask that you re-submit your orders and try again.

  • Tue, May 13 2008 8:17 AM Re: Shop Purchases - Report non-delivery or error issues here please

    afro gti
    Golf IV GTTDI 1.9 ASZ 130PS
    • Joined on Sat, Oct 6 2007
    • Location: East London
    • Posts 1,746
    • Top 150 Contributor

    ok tabs i'll give it till the end of the week if there not here by then i'll just get another one.

    Cheers!

  • Thu, Jun 5 2008 12:31 PM Re: Shop Purchases - Report non-delivery or error issues here please

    daveth
    Golf IV GTTDI 1.9 ASZ 130PS
    • Joined on Tue, Jan 31 2006
    • Location: warrington
    • Posts 134
    • Not Ranked

     hi guys, sticker arrived today, trouble is ordered and paid for two, greedy i know, can you sort it for me please, going to put either side of car,

    paypal trans.code is 1FG79608S99647830.

    thanks in advance

  • Thu, Jun 5 2008 12:38 PM Re: Shop Purchases - Report non-delivery or error issues here please

    Tabs SystemAdministrator
    Bora Sport 1.9 ARL 150PS
    • Joined on Tue, Jan 8 2002
    • Location: Liverpool
    • Posts 21,066
    • Top 10 Contributor

    Sorry about that, I'll get the additional sticker sent to you tomorrow.

  • Thu, Jun 5 2008 12:52 PM Re: Shop Purchases - Report non-delivery or error issues here please

    daveth
    Golf IV GTTDI 1.9 ASZ 130PS
    • Joined on Tue, Jan 31 2006
    • Location: warrington
    • Posts 134
    • Not Ranked

     thanks tabs, let you know when it arrives

  • Fri, Jun 6 2008 9:37 AM Re: Shop Purchases - Report non-delivery or error issues here please

    mystyle
    Golf IV GTI 25th Anni 1.8T AUQ 180PS
    • Joined on Sun, Apr 20 2008
    • Location: Kent
    • Posts 23
    • Not Ranked

    EDIT:

     

    Now arrived

  • Wed, Jun 25 2008 9:36 AM Re: Shop Purchases - Report non-delivery or error issues here please

    tsl_wales
    Golf IV GTI 25th Anni 1.9 ARL 1