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Shop Purchases - Report non-delivery or error issues here please

Last post 21/08/2008 12:06 PM by scruffy. 168 replies.
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  • 18/04/2008 1:41 PM Re: Shop Purchases - Report non-delivery or error issues here please

    pc.iow
    Golf IV GTTDI 1.9 ASZ 130PS
    • Joined on 03/10/2004
    • Location: England
    • Posts 2,461
    • Top 75 Contributor

    Tabs:

    Hi,

    I can confirm your order was posted April 1st.

    Tabs 

     ... What,before mid-day ?

                              Ok sorry,i could'nt resist.Music

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  • 19/04/2008 12:17 PM Re: Shop Purchases - Report non-delivery or error issues here please

    rayedwards
    Golf V GT TDI 2.0 170PS
    • Joined on 20/06/2005
    • Location: Hampshire
    • Posts 32
    • Not Ranked

    Hi

    I ordered some UK mkv stickers back in Jan and iv still not got them.

    Pay Pal confirms that they have been payed for, any ideas what happened to them

    They where the internal red mk5 and external blue mk 5

    Cheers Ray

  • 20/04/2008 12:05 PM Re: Shop Purchases - Report non-delivery or error issues here please

    chesterian
    • Joined on 04/05/2006
    • Location: chester
    • Posts 166
    • Not Ranked

    Hi i ordered 2 stickers a few weeks ago.ive recived the packing slip saying 2 stickers but theres only 1.could you please send the other asp please as i want to get them on and fly the flag.  cheers   ian

     

    transaction id 9km6370463876980w

  • 21/04/2008 4:36 AM Re: Shop Purchases - Report non-delivery or error issues here please

    richtung
    Golf IV V6 4motion 2.8 24v BDE 204PS
    • Joined on 29/12/2007
    • Location: Manchester
    • Posts 87
    • Not Ranked

     Hi,

    I ordered a red and white internal sticker on 3rd April. Transaction ID: 38E2136179150405V.

    I still havent received it, please can you confirm this was sent out?

    Thanks

     Rich




      

  • 21/04/2008 4:56 AM Re: Shop Purchases - Report non-delivery or error issues here please

    Tabs SystemAdministrator
    Bora Sport 1.9 ARL 150PS
    • Joined on 09/01/2002
    • Location: Liverpool
    • Posts 20,153
    • Top 10 Contributor

    rayedwards:

    Hi

    I ordered some UK mkv stickers back in Jan and iv still not got them.

    Pay Pal confirms that they have been payed for, any ideas what happened to them

    They where the internal red mk5 and external blue mk 5

    Cheers Ray

     

    Hi Ray,

    I've checked our records and your order was sent out. I can only presume it was lost in the post.

    As it was so long ago there's not a lot we can do. You'll have to re-order the stickers as we don't issue replacements or refunds after such a long period of time. 

  • 21/04/2008 5:05 AM Re: Shop Purchases - Report non-delivery or error issues here please

    Tabs SystemAdministrator
    Bora Sport 1.9 ARL 150PS
    • Joined on 09/01/2002
    • Location: Liverpool
    • Posts 20,153
    • Top 10 Contributor

    chesterian:

    Hi i ordered 2 stickers a few weeks ago.ive recived the packing slip saying 2 stickers but theres only 1.could you please send the other asp please as i want to get them on and fly the flag.  cheers   ian

     

    transaction id 9km6370463876980w

     

    Apologies Ian, I'll get the other sticker out to you tomorrow. 

  • 21/04/2008 5:07 AM Re: Shop Purchases - Report non-delivery or error issues here please

    Tabs SystemAdministrator
    Bora Sport 1.9 ARL 150PS
    • Joined on 09/01/2002
    • Location: Liverpool
    • Posts 20,153
    • Top 10 Contributor

    richtung:

     Hi,

    I ordered a red and white internal sticker on 3rd April. Transaction ID: 38E2136179150405V.

    I still havent received it, please can you confirm this was sent out?

    Thanks

     Rich

    Hi Rich,

    Yes your order was dispatched. Not sure why its not turned up.

  • 21/04/2008 6:43 AM Re: Shop Purchases - Report non-delivery or error issues here please

    Richard Steeples
    Golf IV GTI 1.8T 20v AUM 150PS
    • Joined on 19/06/2007
    • Location: Southsea
    • Posts 25
    • Not Ranked

     Hi my order placed on 31/3/08 still hasn't arrived any idea of delivery date?

     

    Transaction ID 3J503987HB758693

     

    Regards,

     

    Rich
  • 21/04/2008 9:55 AM Re: Shop Purchases - Report non-delivery or error issues here please

    Waz88
    Golf IV 1.6 8v APF 100PS
    • Joined on 10/02/2008
    • Location: Liverpool
    • Posts 52
    • Not Ranked

    Thanks Tabs, Just re-ordered to my Manchester Uni Address, Looking forward to receiving it.

  • 28/04/2008 8:38 AM Re: Shop Purchases - Report non-delivery or error issues here please

    richtung
    Golf IV V6 4motion 2.8 24v BDE 204PS
    • Joined on 29/12/2007
    • Location: Manchester
    • Posts 87
    • Not Ranked

    Hi guys,

     I placed an order on the 21st, it was with recorded delivery. could you tell me if its been dispatched yet?

    Transaction ID :99S00872ES240442R

     

    Thanks

    Richard 

  • 28/04/2008 8:48 AM Re: Shop Purchases - Report non-delivery or error issues here please

    Tabs SystemAdministrator
    Bora Sport 1.9 ARL 150PS
    • Joined on 09/01/2002
    • Location: Liverpool
    • Posts 20,153
    • Top 10 Contributor

     Should be despatched tomorrow Richard, haven't had a chance to pop up the post office yet Embarrassed

  • 28/04/2008 9:48 AM Re: Shop Purchases - Report non-delivery or error issues here please

    Richard Steeples
    Golf IV GTI 1.8T 20v AUM 150PS
    • Joined on 19/06/2007
    • Location: Southsea
    • Posts 25
    • Not Ranked

    And me???????????????

     

    Rich

  • 06/05/2008 3:10 AM Re: Shop Purchases - Report non-delivery or error issues here please

    afro gti
    Golf IV GTTDI 1.9 ASZ 130PS
    • Joined on 06/10/2007
    • Location: East London
    • Posts 1,412
    • Top 150 Contributor

     Hi I ordered a mkiv's rear sticker on 17 Apr. 2008 and its not come yet, any update on this? 

    Cheers Yes

  • 08/05/2008 4:59 AM Re: Shop Purchases - Report non-delivery or error issues here please

    Tabs SystemAdministrator
    Bora Sport 1.9 ARL 150PS
    • Joined on 09/01/2002
    • Location: Liverpool
    • Posts 20,153
    • Top 10 Contributor

    All outstanding orders should have been received by now.

  • 09/05/2008 1:20 AM Re: Shop Purchases - Report non-delivery or error issues here please

    Richard Steeples
    Golf IV GTI 1.8T 20v AUM 150PS
    • Joined on 19/06/2007
    • Location: Southsea
    • Posts 25
    • Not Ranked

    Hiya, Still no sticker :(

  • 12/05/2008 4:45 PM Re: Shop Purchases - Report non-delivery or error issues here please

    afro gti
    Golf IV GTTDI 1.9 ASZ 130PS
    • Joined on 06/10/2007
    • Location: East London
    • Posts 1,412
    • Top 150 Contributor

    Richard Steeples:

    Hiya, Still no sticker :(

     

    None for me yet either!Confused

  • 13/05/2008 8:13 AM Re: Shop Purchases - Report non-delivery or error issues here please

    Tabs SystemAdministrator
    Bora Sport 1.9 ARL 150PS
    • Joined on 09/01/2002
    • Location: Liverpool
    • Posts 20,153
    • Top 10 Contributor

    Both your orders were definitely sent out. I can only assume they've been lost in the post. It's becoming quite a concern for me that a number of our orders aren't being received. I've tried various things like sending from different post offices and making sure the addresses are clearly labeled.

    I can only ask that you re-submit your orders and try again.

  • 13/05/2008 8:17 AM Re: Shop Purchases - Report non-delivery or error issues here please

    afro gti
    Golf IV GTTDI 1.9 ASZ 130PS
    • Joined on 06/10/2007
    • Location: East London
    • Posts 1,412
    • Top 150 Contributor

    ok tabs i'll give it till the end of the week if there not here by then i'll just get another one.

    Cheers!

  • 05/06/2008 12:31 PM Re: Shop Purchases - Report non-delivery or error issues here please

    daveth
    Golf IV GTTDI 1.9 ASZ 130PS
    • Joined on 31/01/2006
    • Location: warrington
    • Posts 104
    • Not Ranked

     hi guys, sticker arrived today, trouble is ordered and paid for two, greedy i know, can you sort it for me please, going to put either side of car,

    paypal trans.code is 1FG79608S99647830.

    thanks in advance

  • 05/06/2008 12:38 PM Re: Shop Purchases - Report non-delivery or error issues here please

    Tabs SystemAdministrator
    Bora Sport 1.9 ARL 150PS
    • Joined on 09/01/2002
    • Location: Liverpool
    • Posts 20,153
    • Top 10 Contributor

    Sorry about that, I'll get the additional sticker sent to you tomorrow.

  • 05/06/2008 12:52 PM Re: Shop Purchases - Report non-delivery or error issues here please

    daveth
    Golf IV GTTDI 1.9 ASZ 130PS
    • Joined on 31/01/2006
    • Location: warrington
    • Posts 104
    • Not Ranked

     thanks tabs, let you know when it arrives

  • 06/06/2008 9:37 AM Re: Shop Purchases - Report non-delivery or error issues here please

    mystyle
    Golf IV GTI 25th Anni 1.8T AUQ 180PS
    • Joined on 20/04/2008
    • Location: Kent
    • Posts 20
    • Not Ranked

    EDIT:

     

    Now arrived

  • 25/06/2008 9:36 AM Re: Shop Purchases - Report non-delivery or error issues here please

    tsl_wales
    Golf IV GTI 25th Anni 1.9 ARL 150PS
    • Joined on 13/09/2007
    • Location: Bridgend, South Wales
    • Posts 1,632
    • Top 150 Contributor

    Hi,

    I ordered 2 stickers on 15th June and paid the additonal £2 for the recorded and signed for delivery. Have they been sent yet?

    Paypal transaction number: 86L89197MT766381W

  • 26/06/2008 5:06 AM Re: Shop Purchases - Report non-delivery or error issues here please

    Tabs SystemAdministrator
    Bora Sport 1.9 ARL 150PS
    • Joined on 09/01/2002
    • Location: Liverpool
    • Posts 20,153
    • Top 10 Contributor

    I'll be sending out all orders from the 12th tomorrow, so yours will be part of that.

  • 12/07/2008 12:37 PM Re: Shop Purchases - Report non-delivery or error issues here please

    Gaz_20v
    • Joined on 01/06/2008
    • Posts 20
    • Not Ranked

     

     i ordered a red and white sticker about 2 weeks ago and not arrived yet, can anyone help. cheers