That is what others have done.
Again, my recommendation is to have access to VAG-COM, and to start by doing the test I suggested so that you know one of the diagnostic buses are hung. Right now you do not know what the problem is. You only know that the tool your mechanic used could not communicate.
Once you know the true symptom, you can begin troubleshooting the wiring/the modules to see what is hanging the bus. To do so before knowing is an utter waste of time and may result in more problems.
Get access to VAG-COM and perform the test before you do anything else.