Amazes me that a company the size of VW simply refers buyers of this expensive piece of kit to their phone retailer!
Do they not test the thing with a phone to see if its compatible? BMW has a whole section on its website dedicated to bluetooth phone compatibility and its about time VW did the same.
I found this from another forum which may be of help. The info was from Wikipedia so should be treated with a little caution.
I think the VW bluetooth unit is actually made by Nokia for them hence a lot of the new Nokias are compatible
Mobile phones, the SIM Access profiles include:
Nokia 2600 Classic, 2630, 2660, 2760, 3109 Classic, 3110 Classic, 3250, 3250 Xpress Music, 3500 Classic, 5200, 5300, 5310 Xpress Music, 5500, 5610 Xpress Music, 5700 Xpress Music, 6021, 6085, 6086, 6103 , 6110 Navigator, 6111, 6112, 6120 Classic, 6121 Classic, 6125, 6131, 6151, 6210 Navigator, 6230, 6230i, 6233, 6234, 6267, 6270, 6280, 6288, 6290, 6300, 6301, 6500 Classic, 6500 Slide , 6555, 6810, 6820, 6822, 7280, 7330, 7370, 7373, 7390, 7500 Prism, 7900 Prism, 8600 Luna, 8800, 8800 Arte, 8800 Sapphire Arte, 8800 Sirocco, Communicator 9300, Communicator 9300i, Communicator 9500 (from Software 5.22), E50, E51, E60, E61, E61i, E65, E70, E90, N71, N72, N73, N76, N77, N78, N80, N800, N81, N82, N810, N91, N92, N93, N93i, N95, N96 (list upon request by the manufacturer 18.Mar.2008), E71
BenQ-Siemens C81, CX75, E71, EL71, M75, M81, S65, S68, S75, SK65, SL75, SP65
T-Mobile Ameo, MDA Mail, MDA Pro, MDA touch, touch plus MDA, MDA Compact II, MDA Vario III, MDA Vario II and I (only with the latest equipment update - in addition to Bluetooth the program "SAP settings" and SIM Access on)
O2 XDA Trion, O2 XDA Nova
O2 XDA Orbit (after the activation of the SAP Profiles - will not operate in the Passat B6)
HTC All models, except S310.
Vodafone VPA compact III (programme "SAP Preferences: Remote Access activate SIM)
Samsung - SGH-L770, SGH-i450V, SGH-i455, SGH-i455L, SGH-i458, SGH-i550V, SGH-i560V, SGH-U700 and F700 (or Qbowl), SGH-F480
Hewlett-Packard iPAQ 614c Business Navigator (by request from the manufacturer on March 18, 2008)
Motorola MotoroKR Z6
Mio A701
09 Pirelli GTI Reflex Silver. Standard apart from retrofit of RNS 510 unit
06 BMW 330d M Sport Touring Le Mans Blue, Black Leather, Bluetooth.