I wanted to share my experience with these rogue traders. Im not on the here that much due to moving on to the MK7 R.. But, i feel i need to let people know, as i know a lot of younger lads will use them, and dump a bucket of money with them. I probably won't be replying too, but if Ryan reads this, he knows its true ! I didn't make anything up !
Not the best experience, and i expected a lot more from these boys... Spent best part of £6k with these guys and car lasted four weeks. List of work carried out,
PD150 ARL Turbo kit GTB 2260,
80 percent injectors,
Darkside Fast Cam,
Darkside Hard Pipe Kit,
Loads of other bits and bats Air filter, cam trigger wheel they replaced so on..
Having paid a premium for these lads to work on my car i expected it to last a lot longer than four weeks. On collection i noticed the car would fire straight away and cut out. Over the next couple of weeks this problem got worse, especially from cold, it would fire, then cut out, then fire back up and it would run lumpy, and very laggy from cold. I sent a few emails on this issue to be fobbed off with "Its nature of running race injectors and a race cam" I would also notice the car would smoke on idle even when the engine was hot, it wasn't a smoke screen, but you could see it, Something else i mentioned. Fobbed off again.
As stated the car was very laggy from the bottom end, trying to pull out at roundabouts wasn't that clever. To me, it seemed to need more fuel chucking in, lower down. I asked if this could be done, or if the map could be altered, only to be met with the response of "we spend a lot of time mapping our cars" kinda attitude.Well they told me the mapper was off ill the week they had my car, so sounds like it was rushed out the day achieving a power figure below what they quoted.. whatever.. If you spent more than an hour in the car you would have a serious sore throat, something else i did not like, due to fumes. I would imagine this to be a natural problem with diesel tuned cars. In a nut shell there was nothing nice about the car at all.
They also fit my rear brakes for me two weeks later, and left the brake pedal so spongy it was unbelievable. There response to this was telling me to do a load of emergency stops, getting the ABS unit to kick in.. Surely you can bleed that with Vagcom, but what do i know. The brakes were never, as they were before the car went in.. I came out to the car one morning, turned the key, it fired, and died straight away, i started it again to be met with a grinding noise and that was it. I fired a video over to Darkside, and got one back saying it was my clutch ring gear, and also asked if id checked the battery cause the revs did not look to be getting high enough to fire.. oh, and heres a load of links to a new clutch, and we might as well put a diff in it, and they also informed me my gearbox was goosed too, even though the box had only done 80k. So i was looking at a bill of around 3K on top of what id already just paid, for a car that was already awful as a daily driver, and it wasn't right.
Even after all the problems id had with the car, which they created, leading up to this, they refused to take any responsibility it could be anything they'd done. They don't recover cars, even though they have a small flat back recovery truck they posted pictures of on Facebook, but they said they could get someone independent to recover it for £350 plus VAT or something silly. At this point id lost total faith in them, with customer service left a lot to be desired for. I left the car on the drive for two weeks and forgot about it. i was that angry with myself, for been fooled in to thinking they'd looked after me, and my car. In this two weeks i received no emails, or calls. I scanned the car to find a few fault codes one of them cam position sensor, (signal out of range) and manifold pressure sensor. Two mechanics came down to look at the car and told me the timing was shot, and it had slipped, and the belt was loose. Darkside must have had the belt off to do the cam, and the cam trigger wheel. I broke the car to recover a chunk of the money quickly, and bought a Golf R, best move i made. Seven weeks later Darkisde message me again to ask whats happening with car. SERIOUSLY ?? ...
Probably went a little quiet in the diary and wanted to prize some more money out of me.
After they found out id broken the car, they then offered to then recover it for FREE. Making out thats what they'd have done from the start, and it wouldn't have been chargeable. I don't think that was said at all. They just point blank refuse to take any responsibility, and diagnosing stuff from videos i sent them.. They don't give a toss.
Don't fall in to the trap of the power figures they quote. My car made 272bhp with all the work.. If you want a fast car, just go buy one. The MK4 chassis is not that good.
Whatever you do, please don't waste your money with these people.
If id have had a customer that spent that much with me, id have come out that day and collected his car. disgusting is all i can say.
This really has bothered me since March. People need to know. They've removed my review from google too. They know they've taken the wee wee. Everything I've written is exactly how it happened ! Ive not made anything up.